Please note that if you are purchasing a wig from my collection to be installed, the processing time is 3 weeks from the date of purchase. Please keep this in mind when booking your installation appointment.
Booking Policy
You are welcome to Thompson's Hairstyle and thank you for your interest. We are very passionate about what we do and by the time we are done with our clients, we ensure they go home smiling.
We are based in 2822 Sandalwood Drive, Ottawa, ON, Canada.
PLEASE READ BEFORE BOOKING!!
-
If you want to book an appointment, a $25 (services under $100), $40/45 (services under $200) or $65 (services over $200) non-refundable deposit is required at the time of booking.
-
In an event of a cancellation OR you are unable to make it, please note that your deposit will be lost and you will have to go through the booking process again.
-
The remaining balance MUST be paid in cash or E-transfer on the day of your appointment. For example, if your bill is $90, your remaining bill is $65 and it is due on the day of your appointment.
WE DO NOT ACCEPT ANY OTHER FORM OF PAYMENT
Emergency Appointment/ Squeeze in:
Squeeze in appointments are subject to availability and are an extra cost of $20
Out of Hours/ Off Days:
If you would like to book a time outside my business hours or my off days, there will be an extra fee of $30
Health & Safety Policies:
It is optional to wear your mask during your appointment. however, if you feel sick, kindly reschedule.
Drop Offs:
Customizing Wigs and Frontals: Please drop off your wigs or frontal laces at least 72 hours (3 days) before your appointment. Late drop offs will incur a rush customization fee of $15. If your appointment is 48 hours after booking, there will be an exception for you from paying this fee. However, you will have to drop off your hair the same day of booking.
Making a Wig Unit: Please drop off your bundles/ bundles and laces at least two weeks before pick up.
Be sure to drop off during my business hours. Business hours are from Mondays to Saturdays at 9am - 5pm. Please plan accordingly and drop off your hair on time.
Cancellation:
In the event that you are unable to make your appointment, unfortunately, your deposit will be lost.
Late Fee Policy:
This is to encourage my clients to be on time. If you are late for your appointment, the following late fee will be applied to your final bill accordingly:
-
15 mins - $15
-
30 mins - $30
-
45 mins - $50
-
If you are late by over an hour your appointment will be canceled and your deposit will be lost.
We tend to have back to back clients so it is not fair on the next person. If you arrive early, kindly wait until your appointment time.
Short Hair:
If you have a short hair or you have lost some of your hair (front, back, sides, etc) please make sure you have a consultation with us before making an appointment so that you can book with a stylist that can braid short hair.
Mixing Colours of Braiding Hair:
NEW*** We have a new policy to charge for mixing colours because it takes extra time & work
* 2 different colours - $10
* 3 different colours - $15
* 4 different colours - $20
Contact Us:
If you need to contact us you can reach us via:
Email: Thompsonshairstyle@gmail.com
You can also reach us via IMessage, text or phone call.
Deposit Policy

Where to find us
Location
2822 Sandalwood Drive, Ottawa, Ontario
Call
or
Working Hours
Monday - Saturday
8am - 5am
Customer Service Hours
Monday - Saturday
9am - 5pm
Social Media